Frequently asked questions

You can buy entry tickets at skansenbiljett.se or from our entrances. Tickets for certain events are sold in advance by the concert organiser. Concert tickets always include entry to Skansen.

Annual passes can be bought from skansenbiljett.se and from our entrances during Skansen’s opening hours. Cards are valid for twelve months, and are activated at the time of your first visit. Passes must always be activated within three months. (Passes are activated immediately when purchased at our entrances.)

A group consists of at least ten paying adults. Group tickets can be purchased on site or via a travel agent.

Students can get a discount of SEK 20 off the current adult price on production of valid student ID.

You are entitled to pensioner’s entry on production of currently valid certification of at least 50% disability pension (sickness compensation). When purchasing an annual pass, valid certification of at least 50% disability pension (sickness compensation) must be produced (valid for at least 6 consecutive months from the current date).

Entry to the Children’s Zoo and the Baltic Sea Science Center are included in the entry ticket.

Entry to Skansen Aquarium is not included in the entry ticket. You can buy a ticket at the aquarium.

The Skansen shop sells gift cards of various denominations. You can also buy gift cards at skansenbutiken.se.

Our old undated free tickets were valid until 31 December 2018. Free tickets with an end date are only valid until their expiry date.

Skansen’s main entrance and the Hazelius Gate accept cash. Only card payments can be accepted at the Solliden Entrance.

Skansen Aquarium, the Glassworks and most restaurants accept cash.

Skansen museum shop outside the main entrance, Lill-Skansen museum shop and Skansen museum shop in the Lodge accept cash. The bakery, the pottery, Galejankiosken and Kvarnenboden are cashless.

The small stalls on Market Street are rented by small businesses and individuals on a weekly basis, and often do not accept cash.

Skansen is an outdoor arena and all events take place regardless of the weather. Should an event be cancelled, it  will be communicated here on the website.

Unfortunately, we do not have any parking spaces at Skansen. The nearest car parking can be found at the Vasa Museum, at Bellmansro (near Rosendal), on Strandvägen or on Narvavägen. There are parking spaces for coaches at Junibacken at Galärvarvet.

Strollers can be hired from the main entrance.

Bicycles and scooters are not permitted in the area. Nor are skateboards or roller skates.

We have a few wheelchairs that can be borrowed free of charge. These cannot be booked, and are lent on a first come, first served basis. Wheelchairs can be borrowed from the main entrance.

Changing tables are available at all toilets. Toilets can be found at the main entrance, the Hazelius Gate, Vaktstugan, Högloftet, the Forestry Centre and the Galejan Fairground. Disabled toilets can be found at the main entrance, the Hazelius Gate, the Forestry Centre and Högloftet. The Children’s Zoo also has toilets and changing rooms, as well as smaller toilets for younger visitors. You can find our toilets here. (Link)

There is a resting room at the main entrance, which can be locked if needed. Contact a security guard on 08‑662 14 66 or a member of staff at the main entrance.

You can bring a picnic, but you must not eat it in the immediate vicinity of historic buildings or in the churchyard. Torslunden has an area with tables and benches. Other good picnic spots include Tingsvallen and Orsakullen.

Skansen has barbecues set up at Bollnäs Square during periods when there is no fire risk at Skansen. However, you must never barbecue during the summer months (May to August). Nor are you permitted to bring your own barbecue.

All our restaurants have alternative menus. If you have any specific requests, please contact the restaurant you plan to visit.

Pets are not allowed at Skansen. Only assistance dogs are welcome. For infection prevention reasons and to avoid scaring the animals at Skansen, accompanying dogs must not be in direct contact with the animals. Therefore, it is not permitted to bring the dog into Lill-Skansen or Skansen-Aquarium. During the visit, the dog must wear a service blanket to clearly mark that it is a working dog.

Before the visit, the dog owner/handler must sign a declaration that the dog is vaccinated against distemper and parvo infection, and that the dog does not show symptoms of an infectious disease. The form is available at the entrances.

Smoking is only permitted in designated areas.

There is an ATM outside Gröna Lund at Allmänna Gränd 6.

There are storage lockers at the main entrance. The lockers are of two sizes. The bigger ones 60 x 55 x 60 cm, the smaller 60 x 28 x 60 cm.
Pay through QR-code in your phone.

Any items that are found are kept at the main entrance. Contact hittegods@skansen.se. Please describe the lost item in detail, and tell us when and where you lost it.

If you do not have email access, please call 08‑442 8209 between 13:00 and 14:00.

Fireworks and lanterns are not permitted at Skansen.

If you are unable to find the answer to your question, please contact us at info@skansen.se.