Frequently asked questions

You can buy tickets online for the best price. You can also buy tickets at Skansen’s entrances at a slightly higher price.

Children aged 0–15 have free admission but need to book a free ticket.

Tickets for certain events are sold in advance by the concert organiser. Concert tickets always include entry to Skansen.

Annual passes can be bought online and from our entrances during Skansen’s opening hours. Cards are valid for twelve months and are activated at the time of your first visit. Passes must always be activated within three months. (Passes are activated immediately when purchased at our entrances.)

If you visit Skansen with children, you must book a free child one-day ticket. You can do this in advance or on site outside the entrance.

Children aged 0–15 have free admission but need to book a free ticket.

Children under 13 must be accompanied by an adult to visit Skansen. If you are over 13, you may enter Skansen without an adult. At Skansen, it is important to us that all children have a safe and meaningful experience. Skansen is large and includes both animals and historical settings, which is why we recommend that all children are accompanied by an adult.

A group consists of at least ten paying adults. Group tickets can be purchased on site or via a travel agent.

Students get discount upon presentation of student id.

Entry to the Children’s Zoo and the Baltic Sea Science Center are included in the entry ticket.

Entry to Skansen Aquarium is not included in the entry ticket. You can buy a ticket at the aquarium.

You are entitled to the senior admission rate upon presentation of valid documentation showing at least 50% disability pension (sickness compensation).

When purchasing an annual pass, valid documentation showing at least 50% disability pension (sickness compensation) must be presented. The certificate must be valid for at least six consecutive months from today’s date.

You can pre-purchase your one-day ticket for seniors.

You are welcome to visit Skansen and explore the area on your own with your class, but the visit must be booked in advance as the number of places is limited. Read more and book your visit here! (Swedish)

You can purchase gift vouchers for annual passes and one-day tickets here. The voucher is delivered digitally and can be given as a gift right away.

If you have a discount or promotion code, enter it when ordering your ticket online, or present it at the entrance if you purchase your ticket directly at the ticket desks.

Complimentary tickets are valid until the specified expiration date and cannot be exchanged for new tickets.

Skansen is an outdoor arena and all events take place regardless of the weather. Should an event be cancelled, it  will be communicated here on the website.

Skansen’s entrances and shops are cash-free, as are most market vendors. A small number of Skansen’s on-site partners may accept cash.

There is no general bag ban, but bag checks are conducted upon entry. Information about what applies can be found on the relevant concert page.

Unfortunately, we do not have any parking spaces at Skansen. The nearest car parking can be found at the Vasa Museum, at Bellmansro (near Rosendal), on Strandvägen or on Narvavägen. There are parking spaces for coaches at Junibacken at Galärvarvet.

Lightweight strollers are available for rent at Skansen’s main entrance.

Bicycles and scooters are not permitted in the area. Nor are skateboards or roller skates.

We have a few wheelchairs that can be borrowed free of charge. These cannot be booked, and are lent on a first come, first served basis. Wheelchairs can be borrowed from the main entrance.

Inside Hazelius Gate, you will find the funicular railway (open during parts of the year), which can take wheelchairs, mobility scooters, and strollers up to Skansen Hill. Visitors using a wheelchair with a companion, as well as those using a walker, travel free of charge on the funicular. The funicular operates in the evenings for Allsången but not for other stage events. Please see current opening hours. Here you can read more about accessibility at Skansen.

Changing tables are available at all toilets. Toilets can be found at the main entrance, the Hazelius Gate, Vaktstugan, Högloftet, the Forestry Centre and the Galejan Fairground. Disabled toilets can be found at the main entrance, the Hazelius Gate, the Forestry Centre and Högloftet. The Children’s Zoo also has toilets and changing rooms, as well as smaller toilets for younger visitors. You can find our toilets here. (Link)

There is a resting room at the main entrance, which can be locked if needed. Contact a security guard on 08‑662 14 66 or a member of staff at the main entrance.

You can bring a picnic, but you must not eat it in the immediate vicinity of historic buildings or in the churchyard. Torslunden has an area with tables and benches. Other good picnic spots include Tingsvallen and Orsakullen.

Skansen has barbecues set up at Bollnäs Square during periods when there is no fire risk at Skansen. However, you must never barbecue during the summer months (May to August). Nor are you permitted to bring your own barbecue.

All our restaurants have alternative menus. If you have any specific requests, please contact the restaurant you plan to visit.

Pets are not allowed at Skansen. Only assistance dogs are welcome. For infection prevention reasons and to avoid scaring the animals at Skansen, accompanying dogs must not be in direct contact with the animals. Therefore, it is not permitted to bring the dog into Lill-Skansen or Skansen-Aquarium. During the visit, the dog must wear a service blanket to clearly mark that it is a working dog.

Before the visit, the dog owner/handler must sign a declaration that the dog is vaccinated against distemper and parvo infection, and that the dog does not show symptoms of an infectious disease. The form is available at the entrances.

Smoking is only permitted in designated areas.

There are storage lockers at the main entrance. The lockers are of two sizes. The bigger ones 60 x 55 x 60 cm, the smaller 60 x 28 x 60 cm.
Pay through QR-code in your phone.

Any items that are found are kept at the main entrance. Contact hittegods@skansen.se. Please describe the lost item in detail, and tell us when and where you lost it.

If you do not have email access, please call 08‑442 8209 between 13:00 and 14:00.

Fireworks and lanterns are not permitted at Skansen.

If you are unable to find the answer to your question, please contact us at info@skansen.se.